Refund and Return Policy
We accept returns up to 28 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
You have the right to cancel or amend any order before it has been dispatched and after it has been dispatched. In the event the order arrives please contact the below email to organise the return of the products. If we are satisfied that the order has not be tempered with we will issue a full refund on the order.
We are liable for any costs incurred by orders that are delayed, lost and misrouted.
In the event that your order arrives damaged in any way, please email us as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Please email all return and refund queries within 28 days of purchase to firstname.lastname@example.org.